Secure Message
PLEASE NOTE: To protect your account information please utilize our secure messaging to connect with client support. The secure message center is accessed via InBusiness Online Banking. Messages received before 1:00 p.m. local time will be responded to that same business day.
Phone
For urgent matters, please call Treasury Management Support at 877.812.1564.
Schedule 1:1 Training Appointment
Click Here to schedule a one-on-one training appointment to allow us to provide you system training. The best way to select the date and time for your training is to choose a time you plan to complete a live transaction with ACH, Wire or Positive Pay.
Treasury Management and Commercial Card Important Information
Information Management
InBusiness Online Banking
Quick Tip: Getting Started - First Login to InBusiness
Quick Tip: Token Activation Instructions
Quick Tip: Sending Secure Message via InBusiness
User Guide: InBusiness Online Banking
Reporting & Notifications
Quick Tip: ACH NOC/Return Reporting
Quick Tip: InBusiness Alert & Notification Options
Payables
ACH Payments
Quick Tip: ACH NOC/Return Reporting
Instructions: ACH Bank Verification Letter
Specifications: ACH InBusiness Uploaded File Specifications
Bill Payment
Commercial Credit Card
Quick Tip: Sending Secure Message via eZBusiness
User Guide: eZ Business Card Management
Wire Transfers: Outgoing
Domestic Wire Template Import - Sample File
Domestic Wire Template Import - Specifications
International Wire Template Import - Sample File
International Wire Template Import - Specifications
Checks: Paper Checks
Specifications: MICR -Magnetic Ink Character Recognition Specifications
Receivables
eDeposit- Remote Deposit
Image Cash Letter
Specifications: x9.37 Image Cash Letter
ACH Receivables
Quick Tip: ACH NOC/Return Reporting
Instructions: ACH Bank Verification Letter
Specifications: ACH InBusiness Uploaded File Specifications
Wire Transfers: Incoming
Video Resources for InBusiness
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Positive Pay and ACH Reporting
Add New Check Issues File
Submit New Issued Check File
Void a Check
Transaction Reports of Daily Checks Issued Summary
Transaction Reports for Exception Items
System Reports
Exceptions Processing (ACH version)
Check Search
Audit Reports
Creating an Issue File Import Profile (File Mapping)
Transaction Filters/Blocks
User Setup (Client) (ACH version)
ACH Authorization Rules -
Administration
User Overview
Adding a New User
Editing & Deleting a User
Managing User Roles
Transaction Rights for User Roles
Allowed Actions: Operations
Allowed Actions: Draft Amount
Allowed Actions: Accounts
User Role Policy Tester
Feature Rights for User Roles
Account Rights for User Roles
Allowed Actions Overview -
Payments
Adding a New User
User Rights Setup
Recipients Overview
Recipients Setup - ACH only
Recipients Setup - Domestic wire only
Recipients Setup - International wire only
Recipients Setup - ACH & Wire
Editing or Deleting a Recipient
Managing Templates
Creating an ACH Payment
Creating an ACH Receipt
Creating an ACH Batch
Creating an ACH Collection
Creating a Domestic Wire
Creating an International Wire
Creating Payroll, Multiple & Split Payments
Payment from File
Approving or Cancelling Payments (No tokens)
Tax Payments (No tokens)
ACH Pass-Thru
Mobile Authorizations -
Alerts/Reports/Settings
Business Insights
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