Citywide Banks Resource Center
For questions or assistance regarding InBusiness Online Banking or Treasury Management, contact us by sending a secure message via InBusiness Online Banking. Messages received by 1:00 p.m. local will be responded to that same business day. Urgent matters should be addressed by calling Treasury Management Support at 303.460.4735 (local) or 877.812.1564 (toll-free).
Commercial Card Program Administrator Customer Service:
Phone: 877.346.1412
Email: CommercialCards@htlf.com
Hours: Monday-Friday, 8:00 a.m.-6:00 p.m. CT (closed on Federal holidays)
Employee or Cardholder Customer Service: 833.208.3213
Check & ACH Positive Pay Exception Processing User Guide
eZBusiness Card Management Manual
eZBusiness Online Messaging Instructions
Domestic Wire Template Import - Sample File
Domestic Wire Template Import - Specifications
International Wire Template Import - Sample File
International Wire Template Import - Specifications
NACHA File Specifications for ACH
eZBusiness Card Management Website
Treasury Management Services Agreement
eZBusiness Video Tutorials*
*Some of the tutorials available are not applicable, including but not limited to expense management, cash access and ordering/accessing a PIN. For questions about your account, please contact Program Administrator Customer Service.
Business Insights
Strength in Uncertain Times
Our local banking team is backed by the strength, stability and expertise of a $15 billion organization. Click to learn more
JOIN US - 2021 WEBINAR SERIES
Exclusive webinar event series for our valued partners and clients. Click to learn more
Avoiding Credit Card Fraud
Using the right tools and best practices will help your company fight credit card fraud. Click to learn more
Safeguard Your Ach Transactions
With a recent increase in ACH fraud, learn about effective ways to protect your business. Click to learn more