We're Here to Assist You
Your experience and satisfaction matters. We strive to provide the best service we can to our customers and want to know how we can improve. Please provide your feedback if we've missed the mark or tell us what we have done right. Feel free to ask questions, too. You can fill out the form provided, give us a call, or send a secure message through Online Banking. We look forward to hearing from you.
Quick Answers
- Citywide Banks, a division of HTLF Bank Routing Number: 107005953
- Reorder Checks
- Banking Center Locations
- Bank Holiday Schedule
- ATM Locator
Customer Service
Monday - Friday: 6:00 a.m. MT - 8:00 p.m. MT
Saturday: 7:00 a.m. MT - 4:00 p.m. MT
Local: 303.365.3650
Toll Free: 877.280.1859
24-Hour Banking Services:
- Telephone Banking
- Toll Free: 888.215.0125
- Card Services
- Debit Card: 877.280.1859
- Credit Card: 877.346.1418
Commercial Service and Support
Monday – Friday: 7:00 a.m. MT - 6:00 p.m. MT
Toll Free: 877.812.1564
Commercial Card Support
Monday – Friday: 8 a.m. CT - 6 p.m. CT
Toll Free: 877.346.1412
Wealth Advisory Support
Questions related to individual or personal investment accounts, IRAs, trusts or other advisory services.
Monday – Friday: 8:00 a.m. MT - 5:00 p.m. MT
Local: 720.387.7599
Toll Free: 833.982.0034
Retirement Planning Services
For employee or employer questions related to a 401(k), 403(b), or employer sponsored retirement plan. Visit our contact page at htlfrps.com.