Protecting you and your family from fraud.
We understand that by banking with Citywide Banks you have given us your trust to protect your personal and financial information. Today, we live in a world that is highly digital. While the use of technology is convenient, its widespread use has opened the flood gates for fraud and we understand the risks you and your family are exposed to. That’s why we take fraud prevention seriously.
When banking with Citywide Banks, it’s important to remember that:
- We will never ask for personal or financial information by, in response to or via a link in an email.
- We will never initiate a phone call asking for financial information, including your account or social security numbers or balances.
- When you call us we may ask you for specific information in attempt to verify your identity before disclosing financial information.
- If we have reason to doubt the authenticity of a caller, we are not required to provide financial information.
INTERNET FRAUD FOR SENIORS AND TEENAGERS
Internet fraud affects us all, but none more than those under 20-years-old and over 60-years- old.
More about: Internet Fraud
TIPS FOR PROTECTING AGAINST PHISHING TRENDS
Phishing scams have become more widely used. Protect your personal and financial information.
More about: Phishing Scams
ONLINE ROMANCES AND CYBER CRIME
Don’t get catfished! Recognize cyber crime going after your wallet through your heart.
More about: Online Dating
SAFELY SHOPPING ONLINE
Deals that are too good to be true normally are just that. Discover how to spot them before it’s too late.
More about: Online Shopping
HOW TO PROTECT YOUR FAMILY AGAINST IDENTITY THEFT
Understand how identity theft happens so you can be ready to safeguard you and yo
More about: Identity Theft
SECURITY FOR YOUR MOBILE PHONE AND TABLET
Mobile phones and tablets are computers. Learn how to protect them just like your laptop or desktop.
More about: Mobile Security
WHAT IS SOCIAL ENGINEERING?
Fraudsters are known to impersonate your friends online to gain trust. Don’t let them fool you.
More about: Social Engineering