2017 Merger Update
Citywide Banks and
Centennial Bank and Trust
Centennial Bank and Trust and Citywide Banks will soon join together to create one of Colorado’s most dynamic community banking teams (pending regulatory and shareholder approvals). As we move forward, our primary goal is to ensure this exciting expansion is as smooth as possible for our customers. We will continue to send additional account materials and information. If you have recently changed your address, mobile phone number, or email address, please contact Citywide Banks to update your account information.
Is there anything I need to do now?
No, it is business as usual for our customers. Later this summer, you will receive more information about any changes that may affect your account. Please ensure that Citywide Banks has your latest mailing address, mobile phone number, and email address. Click here to learn three easy ways to update your contact information on your account.
WILL CITYWIDE BANKS STILL BE A LOCALLY FOCUSED BANK?
Yes. Just as it has for over 50 years, Citywide Banks is focused on moving Colorado forward. That means helping Colorado businesses grow and local families thrive. It also means being a passionate leader for giving a hand-up to our neighbors in need. Through this merger, our team, our resources, and our commitment to Colorado will only increase.
Who is Heartland Financial?
Heartland Financial USA, Inc. is currently the parent company of Centennial Bank and Trust. Following the completion of the merger, Heartland will be the parent company of Citywide Banks. It will provide Citywide Banks with a robust product platform, support operations, and other resources.
Heartland is a diversified financial services holding company with assets exceeding $8 billion. The company provides banking, mortgage, private client, investment, insurance and consumer finance services to individuals and businesses. Heartland currently has 108 banking locations serving 85 communities in Iowa, Illinois, Wisconsin, New Mexico, Arizona, Montana, Colorado, Minnesota, Kansas, Missouri, Texas and California. Additional information about Heartland Financial USA, Inc. is available at www.htlf.com.
Can I continue to use my existing checks, debit card, and/or ATM card?
Yes, please continue to use your existing checks, debit and ATM cards. Later this summer, you will receive more information about any changes that may affect your account.
Where do I send my loan payments?
Please continue to make your payments as usual. Use the same payment coupons or invoices you currently use. We will notify you well in advance of any change.
Will my direct deposits, automated payments, and transfers continue to be connected to my account?
Yes. All these services will continue without interruption as you have them set up. If you need to make changes, please contact your current branch office.
May I still access my safe deposit box?
Yes, your safe deposit box remains accessible.
Will the bank’s name change?
No. The Citywide Banks name and logo will continue. All of the Centennial Bank and Trust locations will soon begin to operate under the Citywide Banks name.
Will my deposits still be FDIC-insured?
Yes, up to $250,000. If your total deposits by account with the combined bank exceeds $250,000 after the merger, please see a personal banker who will help you structure account ownership for maximum insurance protection.
Will the banking products and services change at Citywide Banks?
There may be changes, but every effort will be made to match your accounts to identical or similar products. A Citywide Banks banker will be available to assist with any questions. The combined bank will offer a full menu of competitive consumer, business and commercial products with advanced technology and online/mobile services. This new lineup of products and services will offer expanded choices for both our personal and business customers. Stay tuned for more information later in 2017.
Where do I call if I still have questions?
Please contact our Customer Service team at 303-365-3650.
Why Citywide Banks?
Citywide Banks is a Colorado focused, community bank committed to delivering responsive service, local expertise, and comprehensive financial tools for local businesses and families. For more than 50 years, our team has been dedicated to finding ways we can impact our local community and move Colorado forward.About Citywide Banks