Protecting Your Business From Fraud

It seems simple, but at Citywide Banks we know our customers. We live and work in the same community, and we get to know about your business and financial goals. Only then, do we offer a consultative approach and provide advice or recommend customized solutions that will help you meet your financial goals. That’s why many organizations refer to us as partners in their success. It’s also why we’ll never call you and ask for your account number or passwords.

The more you know about payment fraud and cyber security, the better. Have questions or concerns? Give us a call at 877.280.1859. Our experts are ready to share best practices in cyber security and help you stay informed so you can protect your organization.

Citywide Banks takes fraud prevention very seriously, and we are dedicated to helping you protect yourself. We have partnered with Trusteer Rapport®, a leading expert in financial security. Trusteer Rapport’s online fraud protection software is customized to protect Citywide Banks InBusiness Online Banking users. Click here to learn more about the software, or read below to find out more about online banking security best practices.

When banking with Citywide Banks, it’s important to remember that:

  • We will never ask for personal or financial information by, in response to or via a link in email.
  • We will never initiate a phone call asking for financial information, including your account or social security numbers or balances.
  • When you call Citywide Banks, we may ask you for specific information in attempt to verify your identity before disclosing financial information.
  • If we have reason to doubt the authenticity of a caller, we are not required to provide financial information.

COMMERCIAL RESOURCES

Tablet with "Fraud" on the screen.

Reduce Risk of Check Fraud
With Payment Fraud at an all-time high, it may be time to review your Accounts Payable (AP) process and financial solutions that keep an organization’s assets protected.
» Learn More

Man standing behind clear screen  with icons on it.

Internet Fraud: Trends and Insights
Once internet fraud occurs, retrieving lost funds and finding who’s responsible becomes difficult. The prevalence of internet fraud creates a need to recognize what constitutes cybercrime and what steps can be taken to prevent it.
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SMALL BUSINESS RESOURCES

ACH fraud

ACH Fraud and Small Business
Common schemes seen in criminal activity related to ACH fraud involve criminals acquiring a customer’s banking information and using it to initiate payment over the phone or internet for products and services.
» Learn More

Man looking at laptop and on telephone.

Check Fraud and Small Business
Each year, fraud takes a toll on companies large and small, but in recent years, criminals are increasingly targeting local small businesses. No matter how prevalent you think fraud is among small businesses, there are one or two small steps you can take to safeguard you and your customers.
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Wire fraud

Wire Fraud and Small Business
Savvy scammers are moving away from large businesses and preying upon small businesses who may not have the rigorous process or AP tools to help protect their assets.
» Learn More


ADDITIONAL RESOURCES:

Better Business Bureau Research on Business Email Compromise (BEC)