Citywide Banks
Commercial Fraud Prevention

The more you know about payment fraud and cyber security, the better. Our experts are ready to share best practices in cyber security and help you stay informed so you can protect your business.

Protecting your business from fraud.

It seems simple, but at Citywide Banks we know our customers. We live and work in the same community, and we get to know your business and financial goals. Only then, do we offer a consultative approach and provide advice or recommend customized solutions that will help you meet your financial goals. That’s why many organizations refer to us as partners in their success. It’s also why we’ll never call you and ask for your account number or passwords.

We take fraud prevention very seriously, and we are dedicated to helping you protect yourself. We have partnered with Trusteer Rapport®, a leading expert in financial security. Trusteer Rapport’s online fraud protection software is customized to protect Citywide Banks InBusiness Online Banking users.

When banking with Citywide Banks, it’s important to remember that:

  • We will never ask for personal or financial information by, in response to or via a link in an email.
  • We will never initiate a phone call asking for financial information, including your account or social security numbers or balances.
  • When you call us we may ask you for specific information in attempt to verify your identity before disclosing financial information.
  • If we have reason to doubt the authenticity of a caller, we are not required to provide financial information.

REDUCING YOUR RISK OF CHECK FRAUD

With payment fraud at an all-time high, discover the tools at your disposal to fight back.

More about: Check Fraud

LATEST TRENDS AND INSIGHTS OF INTERNET FRAUD

Recognize internet fraud before it happens.

More about: Internet Fraud Trends

AVOIDING EMAIL COMPROMISES AND ELECTRONIC FRAUD

Learn how to identify and stop an email compromise.

More about: Electronic Fraud

ACH FRAUD AND PROTECTING YOUR SMALL BUSINESS

Common-sense action steps to stay one step ahead.

More about: ACH Fraud

CHECK FRAUD AND SMALL BUSINESS

Take the necessary steps to safeguard you and your customers.

More about: Check Fraud

WIRE FRAUD AND SMALL BUSINESS

Protect your bottom line from wire fraud.

More about: Wire Fraud