Protecting your business from fraud.
It seems simple, but at Citywide Banks we know our customers. We live and work in the same community, and we get to know your business and financial goals. Only then, do we offer a consultative approach and provide advice or recommend customized solutions that will help you meet your financial goals. That’s why many organizations refer to us as partners in their success. It’s also why we’ll never call you and ask for your account number or passwords.
We take fraud prevention very seriously, and we are dedicated to helping you protect yourself. We have partnered with Trusteer Rapport®, a leading expert in financial security. Trusteer Rapport’s online fraud protection software is customized to protect Citywide Banks InBusiness Online Banking users.
When banking with Citywide Banks, it’s important to remember that:
- We will never ask for personal or financial information by, in response to or via a link in an email.
- We will never initiate a phone call asking for financial information, including your account or social security numbers or balances.
- When you call us we may ask you for specific information in attempt to verify your identity before disclosing financial information.
- If we have reason to doubt the authenticity of a caller, we are not required to provide financial information.
REDUCING YOUR RISK OF CHECK FRAUDWith payment fraud at an all-time high, discover the tools at your disposal to fight back.
LATEST TRENDS AND INSIGHTS OF INTERNET FRAUDRecognize internet fraud before it happens.
AVOIDING EMAIL COMPROMISES AND ELECTRONIC FRAUDLearn how to identify and stop an email compromise.
ACH FRAUD AND PROTECTING YOUR SMALL BUSINESSCommon-sense action steps to stay one step ahead.
CHECK FRAUD AND SMALL BUSINESSTake the necessary steps to safeguard you and your customers.
WIRE FRAUD AND SMALL BUSINESSProtect your bottom line from wire fraud.