Cash Rewards Checking FAQs

What are the requirements to get the rewards?

It's easy to earn high interest on your Checking account when you perform these simple steps every month: 

  1. Sign up for Direct Deposit
  2. Sign up for eStatements (with valid e-mail address)
  3. Simply have 15 or more debit card purchases posted within the monthly statement cycle

What are eStatements?

eStatements are simply your account statements in a format that is available through Online Banking. It contains exactly the same information as the paper statement. Instead of receiving your account statement via mail, you will receive an email notification that the statement is now view able in Online Banking.


Do eStatements contain the same information as my paper statements?

Yes. eStatements are required to have the same information as paper statements.


What are the benefits of eStatements?

eStatements are generally available within 24 hours from the time of processing so you receive them quicker. And because eStatements are not delivered by postal mail, the possibility of your statement ending up in the wrong person's hands is eliminated.


How do I sign up for eStatements?

You sign up for eStatements through Online Banking. It's free and secure!


Do I need any particular software to view eStatements?

You need Internet access and a valid e-mail account to receive notifications. AdobeAcrobat® Reader™ is also required and can be downloaded at no cost at www.adobe.com. We will provide this link on each e-mail sent allowing customers access to download the newest release.


What is Direct Deposit?

Direct deposit automatically places your paycheck, pension, Social Security, or other regular monthly income into your checking account. It's convenient, secure, and saves
trips to the bank.


When do I start to receive the Rewards?

Your Rewards begin to calculate on the first of the month following account opening. As an example, all Cash Rewards Checking statement cycles begin the first business day of the month. The last day of the cycle will be the last business day of the month.


Can the interest rate change on my Cash Rewards Checking account?

Yes. This is a variable rate account and the rate may change at any time without notice.


Are there any monthly service fees?

If you are not enrolled in eStatements, there is a monthly fee to receive paper statements.


Will Cash Rewards Checking customers receive a 1099 reflecting interest earned over the year?

Yes.


If my account balance goes negative, will I still be able to qualify for my Rewards during that statement cycle?

Yes, if the Reward requirements are met.


If I fail to meet the Reward requirements during this statement cycle, can I still have a chance to qualify during the next statement cycle?

Yes, each month is viewed as a new requirement period.


If I miss my Reward requirements by only one Debit Card transaction, can I call in and get my interest and ATM refunds anyway?

No, Rewards are only given to customers who meet the Reward requirements.


Are my printed checks free?

No.


May I “carry forward” debit card transactions in excess of the 15 required check card transactions?

No. Requirements must be met during each statement cycle.


Can I have a Cash Rewards Checking account if I don’t have a computer?

Computer access and a valid e-mail address are required in order to have Cash Rewards Checking. If you do not have your own computer, you must at least have an e-mail address and access to a computer to view your monthly statements online.


What if I need a printed copy of my statement and/or check image?

Statements can be printed or saved from your online access for approximately 24 months from the statement date. Images can be accessed and printed individually from your online account transactions for approximately 120 days.


Can this be used as a business account?

No. This account is for personal use only.


Is there a limit on the number or kind of transactions you can do on a Cash Rewards Checking account?

No. There is no limit. In order to receive the rewards, you must have 15 or more debit card purchases posted within the monthly statement cycle.


Will I be able to use my existing debit card with my Cash Rewards Checking account?

Yes, if the card is on the same account number that is converted to Cash Rewards Checking.


If I use my debit card at an ATM, will that transaction count toward my 15 required debit card transactions?

No. Only debit card transactions used to purchase goods and services will qualify.


If I use another bank's ATM and pay a fee, how will I get a refund?

When you meet the requirements for Cash Rewards Checking during your monthly statement cycle, a refund will automatically be made to your account at the end of that statement cycle.


How do I get my ATM fees refunded?

Upon meeting the monthly requirements, ATM refunds will automatically be refunded and posted to your account up to $20 per monthly statement cycle.


Is there a limit on the amount of ATM refunds that I can receive during a statement cycle?

Yes, up to $20.00 per monthly statement cycle.