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telephone banking

telephone banking

VoiceChoice™ Telephone Banking

Get the account information you need quickly and easily with VoiceChoice 24-Hour Telephone Banking.

VoiceChoice is the 24-hour telephone connection to your personal accounts at Citywide Banks. You can access the information you need most often quickly and easily with VoiceChoice by calling 303-364-6000.

You can also:
  • Place check re-orders
  • Find account balance information
  • Verify if and when checks or electronic debits have been paid
  • Verify direct deposits and ATM transactions
  • Inquire about loan balances and payments
  • Transfer funds between accounts
  • Verify interest paid and earned

When using telephone banking, you always have the option to press "0" anytime during banking hours to speak to a personal banker. You can also press "#" anytime during your call to return to the Accounts Information Menu. Be sure to listen carefully, and we'll walk you through each step.

xDownload Personal OnlineOption™ Application
Print the application, complete the information requested, and mail or drop it by one of our Denver area locations. Once we process your application, you will receive your OnlineOption™ ID and instructions for setting your PIN in the mail within 3 to 5 days.

If you have any questions about VoiceChoice™ please call Customer Service at 303-365-3650.

telephone banking VoiceChoice